Last Updated
August 5, 2025
Effective Date
August 5, 2025
Provider
Tomohi Mentoring F.Z.E.
INTRODUCTION
Welcome to Tomohi, an edtech platform connecting learners and mentors. By using our platform, you agree to the following Terms & Conditions and our Privacy Policy.
1. Acceptance of Terms
Your use of the platform confirms your agreement to these Terms. We may update them from time to time.
2. Eligibility
You must be 18+ or have parental consent to use Tomohi.
3. Account Management
You are responsible for your account’s accuracy and security. Report unauthorized access to info@tomohi.com.
4. User Obligations
You agree to:
- Use the platform legally and responsibly
- Avoid misuse or disruption of services
- Not attempt to reverse-engineer the app
5. Privacy Policy
Your data is governed by our Privacy Policy.
6. Intellectual Property
All content is owned by Tomohi. Use without permission is prohibited.
7. Platform Exclusivity
Mentors and students must conduct all bookings and communications within Tomohi only. External transactions are forbidden and may lead to account suspension.
8. License
We grant a personal, non‑commercial license to use the app.
9. In‑App Purchases
Any purchases made are subject to billing terms at the time of transaction.
10. User Content
You retain ownership of submitted content but grant Tomohi the right to use and display it.
You must not submit unlawful or offensive material.
11. Termination
We may suspend or terminate your access for violations.
12. Disclaimer of Liability
We provide the app “as is” and disclaim responsibility for any service interruptions or losses.
13. User Conduct Disclaimer
Tomohi does not control the actions or content of its users and disclaims liability for any such behavior.
14. Refund Policy
Payments are non‑refundable, except in confirmed cases of mentor absence or technical failure.
15. Indemnity
You agree to hold Tomohi harmless from any claims arising from your use of the platform.
16. Dispute Resolution
Disputes are resolved via arbitration in Dubai, UAE.
17. Updates to Terms
We may update these Terms at any time. Continued use signifies acceptance.
18. Governing Law
These Terms are governed by UAE law.